The situation
Shakti Automobile has been servicing and repairing cars in Indore for fifteen years. Great reputation, all built on word of mouth and returning customers. But no website. Anyone searching 'car service Indore' on Google was finding their competitors.
They wanted something simple: show the services, let people book online, and show up in local search. No one on their team is technical, so it had to be easy to manage.
Shakti Automobile's homepage with service listings and booking.
What we built
Service listings with pricing
Each service (general servicing, AC repair, denting and painting, wheel alignment) has its own page with a description, estimated time and starting price. People know what to expect before calling.
Online booking
Pick a service, choose a date and time, submit. The garage gets a WhatsApp notification with the details. No more missed calls.
Local SEO
Local business schema, service pages targeting 'car [service] Indore' searches, Google Business Profile integration, review section. The site ranks for the searches that matter.
The hard part
Booking slots that match real capacity
The garage can only handle so many cars per day, and some services take longer than others. The first booking form let people pick any date. Result: overbooking on busy days, empty bays on others.
We added a slot system tied to service duration and daily capacity. The calendar only shows what's actually available. The owner can block dates for holidays or full days from the admin. Stopped the double-booking problem entirely.
A booking system that knows the garage has limits. Obvious in hindsight, easy to get wrong.